1 or say “no” or press 2. When creating a mailbox name, use the name that most
people will say when they call you (i.e., Bob rather than Robert). If most
people do not say both your first and last names, change the mailbox name on the
Mailbox options screen to your first name only. Always check the pronunciation
of mailbox names by clicking on “Configure Voice Control” on the Answering
options screen, and then clicking on “Say It”.